Alcohol and drug abuse by employees cause many expensive
problems for business and industry ranging from lost productivity, injuries,
and an increase the health insurance claims.
Alcohol and drug abuse are a significant cause of employee
absence and lost productivity and have a negative effect in the workplace. You
will find here information on drug and alcohol policies, addiction counselling,
and drug testing and substance misuse. In addition we have a range of articles
and information on employee health and well-being by NHS, Humba-HR-Consultant's
employee health and well-being online knowledge base.
However, costs can be measured in the expense of
absenteeism; injuries; health insurance claims; loss of productivity; employee
morale; theft and fatalities. According to statistics alcohol and drug users:
- Are far less productive.
- Use three times as many sick days.
- Are more likely to injure themselves or someone else.
- Are five times more likely to file worker's compensation claims.
One survey found that nine percent of heavy drinkers and 10
percent of drug users had missed work because of a hangover, six percent had
gone to work high or drunk in the past year, and 11 percent of heavy drinkers
and 18 percent of drug users had skipped work in the past month.
Remarkably, new research shows it is the social drinkers -
not the hard-core alcoholics or problem drinkers - who are responsible for most
of lost productivity, according to a Christian Science Monitor article,
specifically tying the hangover issue to production in the workplace
This study also found that it was managers, not hourly
employees, who were most often drinking during the workday. Twenty-three
percent of upper managers and 11 percent of first-line supervisors reported
having a drink during the workday, compared with only eight percent of hourly
employees.
Any Alcohol and Drug related policy should address the
following issues:
· It should make it clear who has overall responsibility for
implementing the policy.
· The policy should cover all employees, including senior
managers.
· The employer should guarantee that any employees who seek
help will be treated in a non-judgemental supportive way and should guarantee confidentiality.
· A policy should outline when, if at all, alcohol can be
consumed while at work or on work premises.
· It will ensure that all managers are trained to spot the
early signs of abuse and there will be procedures to ensure that any problems
are discussed with staff at an early stage.
· Alcohol and drug misuse should be treated as a medical and
not a disciplinary matter. There will also be recognition that in many cases alcohol
and drug use can lead to addiction which may require help.
· The policy should outline how employees can get assistance
both within the organisation and, if necessary, outside.
· It will stress that any requests for assistance or
treatment will be treated confidentially.
· The employer will consider making available alternative
work where this will help an employee’s rehabilitation.
· The policy will make it clear that absence for treatment
and rehabilitation will be regarded as normal sickness absence.
· There will be a recognition that staff may relapse.
· The policy will outline under what circumstances
disciplinary action may be taken. This may include where help is refused and
performance is consistently poor due to drug or alcohol abuse, or where a
person comes to work under the influence of drugs or alcohol and others are put
at risk.
· The employer should undertake to run an information and
awareness campaign in support of the policy.
It is also important that any policy is regularly monitored
and reviewed.
The study also found that 21 percent of employees said their
own productivity had been affected because of a co-worker's drinking. When the
issue of workplace substance abuse is addressed by establishing comprehensive
programs, it is a "win-win" situation for both employers and
employees.
Many employers see drug use as a matter for the law and
alcohol abuse is often considered a personal matter unless it starts becoming
disruptive. Negotiating an agreed policy can help ensure that the issues are
dealt with as legitimate workplace matters in a way that will aim to support
any workers who have a problem. Under no circumstances should a drugs or alcohol
policy be part of a disciplinary policy.
It is important that managers and staff all know how the
organisation will deal with drug and alcohol related issues. It will also help
staff gain the confidence to come forward and seek help either for themselves
or others without fear of disciplinary action. Unfortunately many line managers
are not equipped to deal with these issues and line manager training and
support is an important part of any policy.
ACAS provides guidelines on drugs and alcohol policies in
its Health Work and Well-being booklet. It stresses that any policy
should aim to protect workers and encourage sufferers to seek help.
www.acas.org.uk/index.aspx?articleid=693
It also recommends to employers that when they become aware
of the issue they should:
· keep accurate, confidential records of instances of poor
performance or other problems
· interview the worker in private as early as possible in
the process
· concentrate on the instances of poor performance that have
been identified
· ask for the worker's reasons for poor performance and question
whether it could be due to a health problem, without specifically mentioning
alcohol or drugs
· if appropriate, discuss your alcohol and drugs policy and
the help available inside or outside your organisation
· agree future action
· arrange regular meetings to monitor progress and discuss
any further problems if they arise.
Prior to developing a policy it is best to find out what
problem exists, if any. That can be done through looking at sickness and
disciplinary records, accident investigation reports or talking to any provider
of occupational health or counselling services for the organisation if they exist.
Therefore even if there is no evidence of a problem you should encourage your
employer to develop a policy.
The policy should set out its aims. These should include:
• Recognition that alcohol and drug abuse is both a health
problem and a safety problem.
• That drug and alcohol abuse should be prevented through
both increasing awareness of the issue and changing the culture of the
organisation.
• That those employees with a problem should be identified
at an early stage.
• That assistance should be offered to those with a drug or
alcohol related problem.
Many unions have a model policy, so check your union or the
health and safety regulatory website.
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